XM Directory offers a range of contact features, including creating and updating contacts and setting message frequency limits. For example, you can limit the number of intercepts on a single page. This is useful when you"re targeting a specific website or campaign. Additionally, XM offers a way to track the origin of an intercept, which is important for analyzing whether it is worth displaying.
XM also supports a feature that allows you to create and update an intercept on a website. If you want to do this, you will need to provide a JavaScript expression. Visit the support page for more information. To use this feature, you will need to enable it in your account. Unlike the Contact Frequency rules, the display of this feature is governed by sampling rules and cookies-based prevent repeated display rules.
Depending on the type of implementation, you may need to check if there are any specific XM Directory APIs that you should be aware of. Among the most common APIs is the get_contact_additional_info method. Using this function, you will retrieve a pandas DataFrame containing nested contact information.
Aside from implementing the JavaScript expression mentioned above, you will need to check if you are able to retrieve the Reference ID of a contact. The Reference ID can be retrieved through a Cookie or through a JavaScript expression. Once you have the Reference ID, you can then track whether or not a visitor has seen an intercept. Alternatively, you could also rely on the XM Directory"s automatic de-duplication to make sure that each contact is unique.
Lastly, you may want to test whether the contact you"re interested in is able to display using the XM Directory"s contact frequency rules. If you do not, you"ll be treated as if the contact was not enabled.
As you can see, there are a number of XM Directory APIs that you can implement on your own. These include a call to update a contact, as well as a call to create a new contact. Whether you choose to implement these features depends on the specific website you are targeting. Likewise, you should be able to find more information about the other features mentioned above in the API documentation.
While you"re developing a contact-based app, you will need to update the SDK used by your app. Besides the standard Android and iOS SDKs, you will also need to install the Qualtrics Mobile App SDK. Depending on your specific application, you may need to change the directory in which you store your contacts.